Returns & Exchanges
At VANINA, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 14-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all security tags are intact to qualify for a full refund.
Ship the Parcel
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing